Cell C
Still waiting for credit to be passed

Telecommunications

I had some queries regarding roaming charges on my cellphone bill, so back in September I guess, I went in to the office in Sandhurst and discussed the matter with Riaz. He was most helpful and understanding, and agreed that a credit should be passed. The amount was at least R192.60. Subsequently that contract came to an end and I took out a new month-by-month Straight up contract. I have never received this credit. I sent Riaz an email on 18 October following up, but have since heard nothing. I'd appreciate some feedback on this matter. Unfortunately I don't have a reference number, no any record of my discussion with Riaz, but he did put through something on the system to specify that a credit should be passed.


Company: Cell C
Country: South Africa
City: Cell C SP, Sandhurst
  <     >  

RELATED COMPLAINTS

Cell C
Still waiting for my credit

First For Women Insurance
Thanks Riaz!

First For Women Insurance
Great Service and Price!

8ta / Telkom Mobile
No 3g signal, no credit for four months

Spur Steak Ranches
Excellant rectification of problem

First For Women Insurance
SATISFIED CUSTOMER

First For Women Insurance
Riaz is a most professional person

Skiffy Sa
DISGUSTING ATTITUDE FROM RIAZ

Autopage
The worst service i have ever received

Nashua Mobile
Credit still not passed