Vodacom
Complaint still not sorted

Telecommunications

I reported my ordeal with vodacom on the 31st off october. After 2 promises from Rashieta that the problem will be sorted, just like all the consultants promised me feedback, I still have had to satisfaction of getting a response.

Dear T Kola

The Retentions Team is attending to this matter and feedback will be provided during the course of next week.

Kind regards
Rashieda Jattiem

-----Original Message-----
From: [Email Removed]
Sent: Wed Nov 6 18:21:29 GMT 0200 2013
To: [Email Removed]
Subject: PC-ZH7B-2PEUCF

Dear T Kola

I would like to apologise for the delay in this regard.

Your query is in hand with the Retentions Team and we will provide you with feedback as soon as possible.

Kind regards
Rashieda Jattiem

"This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link [URL Removed]


Company: Vodacom
Country: South Africa
City: Head office
  <     >  

RELATED COMPLAINTS

Vodacom
FAIL TO PICK UP UNWANTED PHONE

Vodacom
Service, just no service at all

Conversion
Attempt from within Vodacom

Vodacom
Failure on Vodacom part to follow-thru complaint

Vodacom
Vodacom: Pathetic and incompetent service Part 2

Vodacom
Helpful and Can-Do attitude

Vodacom
No response to my query

Vodacom
BAD SERVICE... NO SERVICE

Multichoice
COMPLAINT: MR H A OOSTHUIZEN: 7470240, NO FEEDBACK

Vodacom
International SMS'S