Cell C
MONIES DEDUCTED ILLEGALLY / CANCELLED CONTRACT

HEREWITH LETTER SENT TO CELL C

GOOD DAY / CELL PHONE NBR 079 8763032

YOU CAN TRACE ALL MY 5 HOUR CALL TO CELL C THAT I HAVE MADE OVER THE FEW MONTHS, TO TRACE ALL THAT HAVE BEEN SAID.

I SWITCHED OVER FROM VODACOM TO CELL C ON THE IPHONE 5, 200 CONTRACT END OF APR,

YOU GUYS HAVE SENT ME 2 FAULTY IPHONES BACK TO BACK, I RECEIVED BOTH IN THE AFTERNOON, CHARGED IT AND THEN IT WAS FAULTY, BETWEEN AWAITING FOR CELL C AND THE RAM COURIERS TO COME AND COLLECT I DID NOT HAVE ANY PHONE TO USE FOR THE WHOLE MONTH, YOU CAN TRACK ALL MY CALLS.

SO I REFUSE TO PAY FOR A PHONE AND CONTRACT RATES WHICH I COULD NOT USE AT AL!!!

I PHONED HOW MANY TIMES TO CANCEL THE CONTRACT AND THEY SAID THEY CAN ONLY DO THAT ONCE YOU RECEIVED THE PHONE BACK IN JNB, AFTER NUMEROUS CALLS AGAIN THEY CONFIRMED THAT THE PHONE IS BACK AT CELL C AND MY CONTRACT WAS CANCELLED,

I CANCELLED MY DEBIT ORDER FROM CELL C ON THE 21 MAY 2013 AND FAX IT THROUGH TO YOUR OFFICES,

THE OFFICE CONFIRMED THAT THEY HAVE RECEIVED IT, SO THUS YOU MADE AN ILLEGAL TRANSACTION FOR I DID NOT GIVE AUTH FOR THIS MONEY TO BE TAKEN OFF MY ACCOUNT.

I REFUSE TO PAY IF THEY DIDNT COMMIT TO THEIR PART OF THE CONTRACT, WORSE SERVICE EVER

Company: Cell C
Country: South Africa
City: JOHANNESBURG

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