Nashua Mobile
Unauthorised debits on my bank account

Since January 2013 my bank account has been debited on three occasions with amounts having a PM8NASHUAMOBILE reference. On 26/01/2013 it was R523.02, on 25/04/2013 it was R926.37 and on 29/05/2013 it was R1368.60. In every case I contacted my bank and requested that the transaction be reversed, which they did. After the last occurrence I asked the bank to find out who was responsible for these debits. They looked into it and gave me this number -- 011 564 2488. I called the number and a male person answered without giving the name of the company. When I asked, he informed me that it was Paymate. I explained the problem and he suggested that I contact Nashua Mobile directly since Paymate only collects debit orders on behalf of Nashua Mobile. I tried to contact NM, but after waiting for about 15 minutes I cancelled the call.

The fact is, I do not have a debit order arrangement with Nashua Mobile, since I pay my account manually at their local representative, as I have been doing for more than a year.

I suspect that some acitivity is taking place, either by Nashua Mobile, or by Paymate, or both.
(Supplier name changed from Mtn to Nashua Mobile by Hellopeter.com)

Company: Nashua Mobile
Country: South Africa
City: Gauteng

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