Planet Fitness
Cancellation not allowed

I cancelled a contract that I had with Planet Fitness and was told that I am not allowed to cancel, even thought the law (Consumer Protection Act) allows it. I gave sufficient notice as required by law but it does not seem that that was enough. I stopped the debits from my account but they create a new referrence and amount every time and this can be weekly or monthly. After I reported on this site, now I am told that I need to pay back the arrears that "I have accumulated" after CANCELLATION of the contract AND still pay a cancellation fee that up to this date nobody has even told me how much.

I regret having a contract with this MATSHONISA.

Company: Planet Fitness
Country: South Africa
City: Witbank

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