Virgin Active South Africa
UNHAPPY MEMBER

FOR THE LAST 5 YRS NOTHING MUCH HAS IMPROVED AT THIS GYM...

AS A MEMBER YOU WOULD LIKE TO FEEL MOTIVATED..THERE IS NO MUSIC AT THE GYM. YOU CAN BASICALLY HEAR CONVERSATIONS TAKING PLACE. EQUIPMENT & AIRCON ALWAYS SEEMS TO BE OUT OF ORDER! EVERY DECEMBER IT SEEMS THE AIRCON NEEDS TO BE FIXED!

GOUP CLASSES ARE ALWAYS BEING INTERRUPTED BY MEMBERS TRYING TO GET EQUIPMENT WHILE THE CLASS IS IN PROGRESS! THERE ARE NO COMMUNICATION SENT OUT AND CLASSES ARE NOT UPDATED ONLINE... THE POPULAR CLASSES ARE EXTREMELY OVER CROWDED AND MANAGEMENT DOES NOT DO ANYTHING ABOUT IT NOR INCREASE THESE CLASSES IE KICKBOXING
SOME OF THE GROUP EXCERCISE ARE DULL & BORING. THAT IS IF THE CORRECT FITNESS TRAINER ARRIVES OR NOT AS YOU WILL NEVER KNOW UNLESS THEY PITCH!

OTHER BRANCHES HAVE VARIETY IN CLASSES AND EQUIP IS FAR BETTER!

NEW MEMBERS ARE NOT GIVEN ANY ORIENTATION SO FROM CHILDREN INTERRUPTING CLASSES TO ADULTS GOING INTO A HIGH IMPACT CLASS AND JUST STANDING WHERE EVER!

AS MEMBERS WE ARE COMPELLED TO ATTEND THE GYM FOR A CERTAIN AMOUNT OF VISITS... VIRGIN ACTIVE KEEPS RECRUITINGNEW MEMBERS BUT CURRENT MEMBERS ARE FRUSTRATED & ANNOYED

WHY ARE THERE NO CONSISTENCY BETWEEN VIRGIN ACTIVE BRANCHES?

Company: Virgin Active South Africa
Country: South Africa
City: GLEN ACRES

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