Virgin Active South Africa
Pool annoyance when I should be de-stressing

I went to gym at 8pm, 3 Oct to swim only to find that the pool covers were already being pulled over the pool. There was only 1 individual swimming. As I swam I had to endure incessant, loud, joking between a black haired, white male employee & a black male employee. They eventually finished covering 4 of the lanes and left the pool area. A member arrived to swim and I requested that they remove 1 of the pool covers as we don't come at that time of the night to share lanes. As I pushed off I overheard the white employee asking the member if he couldn't share (after I had said we didn't want to). They removed 1 pool cover from a lane and left. Another member arrived to swim but as 3 lanes were still covered, he sat on the side of the pool to wait. After 5/10 minutes the white employee came to remove a pool cover. He could see I was highly irritated & gave the excuse that the pool was only 26 degrees and there had been complaints. I often go within the last hour and they always start covering the pool earlier much to my annoyance - I have had to move lanes, almost got decapitated by the rope & my towel has been knocked off the chair into a puddle & could not be used to dry myself!

Company: Virgin Active South Africa
Country: South Africa
City: Morningside

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