Ironman Sa
No refund for Ekhuruleni 5150 for shoulder injury

This is the letter I wrote to Sharon Talbot from Ironman SA:

Dear Sharon

I have a partially torn ligament in my shoulder, and have to go for an operation so very sadly for me, I will no longer be able to participate in the triathlon. Please find my form attached.

My Doctor is Orthopaedic Surgeon, Dr Kastanos from Linksfield Hospital. I can get a letter from him if you require it.

Am I able to get a full refund? If not, then can I try and get someone from Dare to Tri to transfer the entry? That is the group I train with here in Johannesburg run by Derick Marcisz.

Kind regards,
Nicole

Here's her response:

Hi Nicole

I am sorry that you are unable to take part. Unfortunately you have missed the cut off date for refunds.

Entries are not transferable from one athlete to another.

Sorry
Sharon

Here's mine:

Hi Sharon

I think that is a unfair and I find your response unacceptable and cold.

I am going for an operation which is out of my control. I did not plan or anticipate this.

I know that your events usually have a 100% participation...

Company: Ironman Sa
Country: South Africa
City: Port Elizabeth

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