Virgin Active South Africa
Dissapointing and annoying

We booked bicycles for the last night's spinning's Class, as it is so difficult to get bikes, we booked a week in advance which was a miracle because the bikes get booked weeks in advance. So we got there last night at 17h25 and our bicycles was given to other people? So why book bikes then if it is not going to matter anyway?
Then if I may I suggest that is must be on a first-come-first-serve basis rather? It is really annoying! You first of all can't book bikes because some people book the bike weeks in advance so other people can't get to enjoy/join the spinning classes and when you do book bikes they are just given away!

Company: Virgin Active South Africa
Country: South Africa
City: Germiston

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