Planet Fitness
BERNADINE TAKING MEMBERS MONEY

After training for months with Jonathan (even when he was still working for the gim) he booked 2 other ladies with me in my personal training class without consulting me. When I refuse to gim with them seeing that I pay for a personal trainer and not a class, Jonathan expl to me that he needs more money. I feel this is not my problem. His behaviour sometimes was just very 'funny' seeing that he is smoking 'dagga' and using other drugs. Although I never complaint. Jonathan also cancelled classes at the last minute when he wants to go do something with his mum especially on Fridays. After all the above Jonathan owed me money. He promised to left it with Bernadine, the new fitness manager. She also left me a voice mail on the 17th of May 2013 that she will keep my money until she has spoke to me! Today is Wednesday and still I have not received any money from Bernadine and apparently she is in training in Jhb. This is unacceptable!!! My little baby is sick & I need to take her to the doctor today, now I can't do that because BERNADINE refuse to give me my money which is legally mine!? Who the is she to decide that? I have been a member longer there than she is working there!

Company: Planet Fitness
Country: South Africa
City: Montana

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