NWJ
BAD FAKE QUALITY

MY HUSBAND BOUGHT ME A SILVER FANCY CUBIC ZIRCONIA AND COLOUR CZ FANCY DRESS RING FOR CHRISTMAS. THE PRICE WAS R1520 AFTER DISCOUNT R988 INC. ACCORDING TO ME IT IS NOT A CHEAP ITEM. HE PAID A FURTHER R255 TO ENLARGE IT.
AFTER 2 WEEKS OF WEARING THE RING, THE RING TURNS BLACK BUT ONLY THE SMALL ENLARGEMENT PIECE STAYED SHINY SILVER.
I TOOK IT BACK TO THE SHOP AND THEY REFUSED TO EXCHANGE IT FOR SOMETHING ELSE. NOW I HAVE TO WAIT 2 TO 3 WEEKS FOR HEAD OFFICE TO DECIDE WHAT THEY CAN DO. REALLY A UNACCEPTABLE SITUATION. WHEN I BOUGHT THE RING THEY EXPECTED THE MONEY IMMEDIATELY . CLEARLY THIS PIECE IS MADE OF SOMETHING THAT IS DEFINITELY NOT SILVER. THEY CLAIM IT IS SILVER. I DON'T KNOW WHAT THE DIFFERENCE BETWEEN THE RING AND THE ENLARGEMENT PIECE IS BUT SURELY THERE IS A BIG QUALITY AND METAL DIFFERENCE, WHEN COMPARING THE COLOURS. IS THERE A PROBLEM WITH THE SALESPERSONS JUDGEMENT THAT THEY HAVE TO SEND FAULTY BAD STUFF TO HEAD OFFICE AND NOT ALLOWED TO MAKE A DECISION ON THE SPOT. NOW I HAVE TO WAIT AND HAVE TO GO BACK TO THE STORE THAT IS NOT NEAR MY HOME BECAUSE OF NWJ'S BAD QUALITY PRODUCTS.
EACH TIME TO TRAVEL THERE IT COST ME A LOT OF TIME AND MONEY

Company: NWJ
Country: South Africa
City: KOLONADE SINOVILLE PRETORIA

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