Pep
ROBBED IN PEP AND NO ONE ASSISTED

Shops, Products, Services

Me and my 7 month old baby girl was shopping in Pep in Centurion Mall on Saturday morning when my handbag got from my baby's pram in the store-When I reported it to staff and asked where security is and if they had security cameras they said to me that they do not have any security or cameras-In a panicked state I began to search through the whole store for my handbag (alone-none of Pep staff bothered to offer any help) until a fellow customer asked if she can help and assisted me-I lost cash, my car and home keys, ID, cellphone, drivers licence EVERYTHING and I was stranded at a mall with a infant child (my husband is currently overseas) and no assistance from Pep-Best of all is that I was at another branch of Pep the following day at the Grove mall and they too have not any security-Shame on you Pep-how are customers suppose to feel safe with this no-care attitude you are showing? And how am I suppose to get justice for my handbag and contents in a place I am supposed to be and feel safe???


Company: Pep
Country: South Africa
City: Centurion mall
  <     >  

RELATED COMPLAINTS

Woolworths
Terrible security response

Mr Price
Inadequate security

Mr Price
Cell Phone while Shopping!!!

Mr Price
Security is useless!!

Pick 'n Pay
Poor security and unwillingness to help

Checkers & Checkers Hypers
Wallet inside the store

Jet
NO assistance after handbag was stollen

Edgars
Terrible Security System

Game
Handbag in Game - no customer support

Edgars
People getting robbed in Edgars