Incredible Connection
@#$%^

Incredible Connection, Clearwater Mall.

The worst service received ever!!! Worst staff ever!!! Manager is useless!!! Pathetic service!!!
My neatgear router had a power issue with turning on over the weekend, bought it in May 2013, 2 year warranty.
Took it back to the shop.

Outcome was to send it in for repair, which is fine, going to take 14 days which is fine, the service received is beyond pathetic.

The person helping me, laughed at me in front of the useless manager, think his name was Pule, which is TOTALLY UNACCEPTABLE!!!
The warranty officer was not there, so what's the use???
Took them almost 30 minutes to make a copy of the receipt, useless!
The system was offline, useless!
Various other customers complained about service, the key was lost to open the cabinet for the camera's, useless!
Same thing happened, took about 20 minutes to assist another lady, useless!

You might as well close the doors, whatever happened to assisting the customers?
Customer service even still exists?
Don't even bother responding to this complaint, expect VARIOUS other complaints on each and every portal possible.

Company: Incredible Connection
Country: South Africa
City: Clearwater Mall

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