Unilever
OMO guaranteed free gift competition no callback

Sent this on 6oct 2013 "I bought two OMO Promotional packs advertising three different gifts that are guaranteed. On opening the products about two and a half weeks ago I followed the instructions and dialled the dial free number and was informed that I would be contacted within 48 hours. Its been two and a half weeks and nothing happened, guess this is false advertising on OMO side making customers buy the product and not promising what is advertised."

then got a response Time and Date 17:19:33 | Mon 7 Oct 13

"Thank you for the complaint received.

We are terribly sorry for the inconvenience caused due to this.

Your complaint has been escalated to the management of the rewards company for their urgent attention. Someone will soon contact you.

Please accept our apologies.

Kind regards,
Unilever SA CEC "

Thank you for the complaint received.

We are terribly sorry for the inconvenience caused due to this.

Your complaint has been escalated to the management of the rewards company for their urgent attention. Someone will soon contact you.

and it is now the 19thoct and still have not heard anything, guess they cant even keep to an agreement via a complaint or email.

Company: Unilever
Country: South Africa
City: Cape town

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