Game
Incorrect Paint Supplied

I first went to Game Cresta 3 weeks ago and had to wait an hour while the guy in the paint department was on lunch. No one else could assist. When he got back, he did not have the paint required to mix the colour i wanted. I went to Game Rosebank. I was told that 5L paint will cover - 35 sq m. The colour I requested was KIWI SALAD GREEN. I began painting and realised the paint was not enough to cover my wall. My husband went to Game Westgate to get more. The colour we got was totally different from what i had on my wall. He went back to Westgate and they mixed it again but it was still a different shade. He finally got a refund and went back to Rosebank, hoping they would be able to give us the correct shade. They could also not get the correct colour and he was sent to Sandton Game. There they mixed the paint again and still it did not match to teh original colour we got. after checking the colour charts again, i realised that the first colour looked more like Sparkling Lime. so now I have 2 different shades on my wall. I am very upset by the incompetency and lack of customer service from all the paint departments of all the Game stores we have been to. This is not acceptable.

Company: Game
Country: South Africa
City: ROSEBANK

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