Shoprite
Terrible email etiquette

I have decided to withdraw my credit application with House and Home because of their bad attitude. There are hundreds of people selling beds out there.

Have a look at the email I received from them. I have replied to them and do not wish to do anymore business with them

Good day,

Please answer your phone, I need to speak to you to proceed with the application.

Please advise when is the right time to get hold of you.

Kind Regards,

On-line Shopping Team

Tel: 27 11 456 7000
Fax: 27 11 456 7108

1 Brickfield Road
Meadowdale, Edenvale

My Response:

Good day

First of all, please learn some email etiquette. The way that you would put a mail like this is as follows.

-----

Good day Sir

We are struggling to get hold of you via telephone regarding your credit application. Please contact us via email or phone at a suitable time when you are available. Alternatively we will try again at a later stage.

Kind Regards
etc...

Firstly dear friends. The signal at my work is terrible, and secondly I was busy WORKING! I cant just answer my phone every time someone calls weeks after I submitted my application.

Kind Regards

Company: Shoprite
Country: South Africa
City: Credit applications

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