Foschini
Charged for incorrect product size

On 23/5/2013, i purchased a Clinique Dark Spot Corrector (50ml) from Foschini in Ballito for R785. Last week Thursday, i started using my new purchased product only to find that the colour of the product was different (dark yellow), And then i realised that the size was incorrect - on the packaging it said 50ml but the product was 30ml. I was incorrectly charged for a wrong size product. I have never been of the habit to check my Clinique products in the store as i have never received poor service like this before. Given the price of the Clinique products, I'm surprised that stores donot give more attention to detail before passing off incorrect products onto their customers. I must note as well that the service at this particular store In the cosmetic department is very poor and the attendants seem more interested in chatting with each other than helping customers and i didnot receive very good service on that particular day.

Company: Foschini
Country: South Africa
City: Ballito

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