CNA
Selling old model without telling me about the new

Shops, Products, Services

I bought a Samsung galaxy pocket from CNA hardbeespoort as they gave me the S5300 on the 4th of May 2013, Monday the 6th of May i phoned them as i bought my wife the galaxy pocket as well on the 5th of May from a different store for the same price, i then noticed that they gave her the Samsung galaxy pocket s5301 witch is the new galaxy pocket from the one they gave me at CNA hardbeespoort. the galaxy s5301 was released in January 2013, There is how ever nothing wrong with the s5300, i would have just expected from someone selling cellphones to be able to advice me on witch is best for me, The only thing the manager said was sorry and that they do not exchange phones. i believe that they could have told me that this phone is available even if you don't have it in stock. i purchased a video camera and Xbox from CNA in January and a couple of games in between and memory cards, this was the last item i purchased from CNA and you will never be privilege to have me as a customer again.


Company: CNA
Country: South Africa
City: Hardbeespoort
  <     >  

RELATED COMPLAINTS

Samsung South Africa
Out of Box failure on Samsung Galaxy Pocket phone

Samsung South Africa
Samsung Galaxy Pocket phones are faulty

Mtn
CANCELLATION OF UPGRADE DUE TO DELIVERY OF WRONG PACKAGE

Ismart
SAMSUNG GALAXY CONTRACTS

Samsung South Africa
Samsung Galaxy Phones Really bad screens

Mtn
Mtn top up 100 Galaxy pocket and samsung 32 inch l

Samsung South Africa
Samsung Galaxy pocket not working properly

Vodacom
False Advertisement

Mtn
No response on upgrade stock, EMPTY Promises!