Procell
Unauthorised Debit Orde

I want to know why does Stratcol agree to do business with companies without verifying their credibility. Obviously these people pay Stratcol for their services. I suspect they are a syndicate. It has happened three times to me that the so called companies deduct monies from my account without my consent. I have never spoken to either of them, don't even know what they are selling. Firstly, it was CallVoice, they deducted R99.99 on 24/05/2013, I called and was refunded. Secondly, it was Oceans Solutions, they also deducted R99.99 on 30/07/2013 of which I called and spoke to Deon Govender and they also refunded. Now it is Procell who deducted R129.99 on 23/08/2013. I contacted them same day and spoke to Bradley Pillay, who promised to investigate and arrange a refund. I am still waiting for feedback. It seems like every month I will go through this nonsense. What does Stratcol do to ensure that these companies have proof of contact with customers? Do they know how inconvenient it is, to go to the bank and calling them to get this sorted? This is frustrating, and I am going to seek legal advise against them. My debit orders are going to bounce due to these.

Company: Procell
Country: South Africa
City: Durban

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