Department Of Health
ZERO SERVICE

I give the Heidedal Clinic a big fat ZERO cos there is just no service there. I am 4 months pregnant - I was at the Clinic on Tuesday, we sat and sat until we finally get attended to. The sister doing the Antenal told me and a few other ladies that she cannot help us cos she has to go work at the Pelonomi Hospital. She gave me a letter saying that I should return today, I went and on my arrival I had to sit amongst the pregnant ladies that was turned away yesterday as I did not have a file and it was my first time there. We sat for about an hour and a half. The sister helped a few of yesterday's group and after she decided that she leaves us and start helping other patients that came today. So we had to wait and wait and the sister working is alone cos the one is on leave and the other in hospital. A lady working there opened a file for me and said that should return on Monday (well i cant blame her for saying that to me cos she saw that we were getting angry. I mean we wake up early each time to go and get some help, we sit for hours without being helped and than later we get told that we wont be assisted and we have to come back the next day, but when we go the next day i

Company: Department Of Health
Country: South Africa
City: Heidedal Clinic

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