Sunday Times
BAD CUSTOMER SERVICE

AVUSA

THIS IS THE SECOND TIME I AM WRITING A BAD REPORT ABOUT YOU IN THE YEARS IVE SUBSCRIBED TO YOUR DELIVERY SERVICE! THE LAST TIME I SPOKE TO A GENTLEMAN BY THE NAME OF NATHI WHO ASSURED ME THE SAME MISTAKE WONT HAPPEN AGAIN GUESS WHAT? THERE IS A REASON WHY I AM SUBSCRIBED TO HAVE THE SUNDAY TIMES AND SUNDAY WORLD DELIVERED TO ME EVERY SUNDAY . HOWEVER THIS HASN'T BEEN THE CASE I GET ONE OF THE STATED NEWS PAPERS AND ONCE IN A BLUE MOON I GET BOTH PAPERS, IN THE PAST -4 YEARS I DON'T REMEMBER NOT HONOURING MY MONTHLY PREMIUMS SO WHY AM I GETTING SUCH BAD SERVICE FROM YOU? ITS VERY CUMBERSOME FOR ME TO BE TYPING THIS WHILST WE HAD AN AGREEMENT . IF IT HAPPENED ONCE ID LET IT GO BUT THIS SEEMS TO BECOMING THE NORM WHICH I WILL NOT ACCEPT!!!

CAN SOMEBODY GET BACK TO ME IN THIS REGARD, IF NOT I WILL ESCALATE THIS FURTHER, THIS IS PATHETIC HONESTLY.

Company: Sunday Times
Country: South Africa
City: Gauteng

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