Experian
Credit Report not updated correctly

I was declared insolvent on 11 July 2008 and rehabilitated on 29 November 2011. On 14 December 2011 my attorney sent the necessary documents (court order and letter) to Experian to update my credit record. On 15 February 2012 I requested a credit report from Experian, to see if my credit record was "clean", but until now, I am struggeling to get my credit report updated correctly. I made hundreds of calls, sent many e-mail and I even went to their offices in Bryanston. On 24 August 2012 Shanaaz and Bojele, from Experian, indicated that my credit report was updated. On 5 April 2013 I requested a credit report, but quess what - the credit report is still not correct. The ABSA home loan still shows on my credit report as an "open or current", but the home loan was part of the insolvency court order. Now it shows on my credit report that I have a home loan. What in the world must I do to get my credit report up to date - CORRECTLY!!!

Company: Experian
Country: South Africa

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