Experian
Credit report not updated

Hi, I have been under debt review for 5 years, managed to pay off all debt and received clearance certificate. The flag was removed from my report but however the accounts that were in arreas are still reflected. My debt counsellor informed me that the credit bereau are supposed to either remove or clear the arreas on the accounts. I have sent numerous emails to Experian and liaised with Debra who requested the Clearance Certificate. I forwarded her the clearance certificate and its been three weeks now and my report has not been updated. This is affecting me as i cannot get credit anywhere. TransUnion removed all arreas on my report but Experian is not doing the same thing. Urgent help needed

Company: Experian
Country: South Africa
City: Report

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