SA Post Office
What an amazing person!

After emailing the general "customer support" center (and having not received a response in 3 days) I found Ben's direct email address through a few Google searches.

Not only did Ben respond in just 4 minutes, but he managed to track down my parcel (with the help of Tracey Martin in the International Business department) before it had been assigned a local tracking number!

I think that everyone in every customer services department really needs to take note of how well the job can be done!

Company: SA Post Office
Country: South Africa
City: Customer Service

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