STS
Unauthorised charges

When looking at my cellphone bill I noticed I was being charged R473.58 for content charges. After some enquiring I learnt that this was for subscription services levied on my cellphone account by STS. Let me make this clear. I have never subscribed for any subscription service. I have read the WASPA code of conduct and you are clearly in breach of section 11. If I am not refunded all of the subscription charges levied against my account I will proceed with legal action against you. Let me reiterate. I have never subscribed to or even received notice requiring confirmation of subscription to any service.

Attempts to find STS' contact details from their website have failed. Another contravention of the WASPA code of conduct (section 4.1.3)

Company: STS
Country: South Africa
City: Not aplicable

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