SA Post Office
Incompetence

I have a parcel that was sent to me from PMB to Springs. I was posted on 2 May 2013. My parcel have been sent up and down to Durmail Hub and has even made a turn at Twane Hub. Today my parcel have been sitting at Witspos for the last 3 days. This is shocking service and the last time I will do business with SAPO. From now on I will only insist on private couriers.

Scan Type Branch Info Trace Info Date Time Branch Comments
OF PE765995420ZA
In transit 2013/05/14 16:53 WITSPOS (HUB)
In transit 2013/05/14 01:38 DURMAIL (HUB)
In transit 2013/05/10 16:56 WITSPOS (HUB)
In transit 2013/05/09 01:14 DURMAIL (HUB)
In transit 2013/05/07 16:53 WITSPOS (HUB)
In transit 2013/05/07 00:35 TSHWANE (HUB)
In transit 2013/05/03 20:23 WITSPOS (HUB)
In transit 2013/05/02 23:43 DURMAIL (HUB)
In transit 2013/05/02 16:11 PIETERMARITZBURG (HUB)
Item accepted by branch 2013/05/02 12:06 MKONDENI

Can anybody from SAPO please explain as I have tried the Call Center lots of times. It seems that they just dont answer their phones. Last time I held on for more that an hour for an operator.

Company: SA Post Office
Country: South Africa
City: Witspos Hub

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