Fedhealth Medical Scheme
WOW you know your stuff

I have had a series of bad luck that forced me to interact with my medical aid on a regular basis over the last few months and must have dealt with every department a client possibily can deal with from client service, authorisations and emergency department and speaking to managers.

I have to compliment Fedhealth on the structures in place to support clients! everytime I put the phone down I had a feeling of relief like "Thank someone out there cares" your staff is well trained and know their stuff! they make me feel important and my enquiries and questions were always resolved exceptionally well.

My cliams were also paid without delays and I was kept up to date all the time.

Well done

Company: Fedhealth Medical Scheme
Country: South Africa
City: Call Centre

  <     >