Fedhealth Medical Scheme
No reply on emails

Health & Medicine

In April my son had a operation to repair a torn cross ligament in his knee after a rugby injury. Authorisation was given for the procedure, afterwards we had to find out that the prostesis used during the procedure (according to the dr there is no other way to fix the ligament) was not paid. I was not warned about the R 10 000 co- payment. Various correspondence was sent in this regard - including a motivational letter from the dr - with still no feedback on this matter. The latest correspondence was sent 15/17/21/23/24 October with nobody coming back to me in this regards. The hospital has now notified me that they are handing us over to attorneys for this payment.??


Company: Fedhealth Medical Scheme
Country: South Africa
City: Bloemfonein
  <     >  

RELATED COMPLAINTS

Transmed
AUTHORIZATION FOR ANKLE (TORN LIGAMENT) OPERATION

Fedhealth Medical Scheme
NOT A REAL MEDICAL AID

Fedhealth Medical Scheme
Fedhealth renaging on pre-authorisation

Onderstepoort Veterinary Hospital
Super professional service! Highly recommended!

Fedhealth Medical Scheme
Non-Payment of Hospital Account

Selfmed Medical Scheme
SelfMed Covers Nothing

Fedhealth Medical Scheme
No warnings given to clients on Pre Auth procedure

Bankmed
Pre authorised procedure now not being paid

Fedhealth Medical Scheme
Inhospital everything is not covered