Samsung South Africa
Charged for chargers that don't work

Is it time for Samsung to call in all their faulty cellphone chargers?? We are a family of loyal Samsung users and supporters. 4 Samsungs to be precise (3x S3, 1x Note). All brand new. 3 with faulty chargers. When placed on charge, it goes up to around 60%, and then actually starts discharging. Yip, it actually starts counting backwards (while on charge). If you're lucky enough to reach 100%, upon unplugging the charger, it immediately drops by about 20%. Apparently (rumour) Samsung refuse to accept responsibility as they view their paid for and supplied as part and parcel charger as an accessory, and therefore do not exchange after 7 days??? How is it an accessory? I didn't purchase a charger?! I purchased a cellphone which comes with a factory-supplied charger!! We all share one charger. Most inconvenient. Most disappointing!! Charger company charged with manufacturing Samsung chargers should be charged for all the faulty chargers?

Company: Samsung South Africa
Country: South Africa
City: Accessories

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