Damelin Correspondence College
REFUND

Education & Science

After the long struggle to cancel my contract with Damelin, they still haven't refunded my money. The amount is of R9634.00 and the cancellation was finally granted on 23/11/12 and I am still waiting for my refund. When Damelin requested me to send them documents (bank statements, and proof of deposit), I asked them how long the refund process will take, and I was told that it will depend on how long I take to send the documents. I finally sent everything on 27/11/12 and the story then changed, saying the refund may take 90 days. Now I would like to know why I should wait this long for my money, I need to register with a different institution since damelin exploited me. All my debit orders went through without fail, now it must take 3 months for me to get my money??? They love passing the buck, at first it was the manager that did not want to cancel, when the manager granted the cancellation, they keep saying the finance department must still work on the refund. I REGRET GOING TO DAMELIN, IF THEY DON'T REFUND ME ASAP, I WILL GO TO SPEAK OUT!


Company: Damelin Correspondence College
Country: South Africa
City: Braamfontein
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