StratCol
UNAUTHORIZED DEBIT ORDER

N the 31/08/2013, a company by the name of teletop deducted R99.00 from my FNB account as a debit order.

I have never heard of this company, nor had any dealings with them. I contacted FNB, and they were helpful by reversing the debit order, however, this was at my cost! They also stopped future debit orders from this company, and gave me the telephone number for Stratcol.

Needless to say, I could not get through to Stratcol telephonically.

How can a company just debit my account!!! How can FNB allow a company to place a debit order on an account with out any permission from the account holder? I have seen numerous reports on Hello Peter for the teletop deducting funds from accounts, as far back as April of this year! How can any bank still be allowing this company to do this?

I personally want all transaction fees refunded by Stratco / Teletop, and I want an explanation as to why this happened!

Company: StratCol
Country: South Africa
City: Johannesburg

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