Land Rover South Africa
Refusing to honour a warrenty (fuel system failur)
- 02-26-2013
- 19
I have a complaint against Land Rover ZA and Land Rover Vereeniging.
My complaint is they refuse to honour a warranty claim on my Land Rover Defender, my vehicle broke down on a trip from Durban due to contaminated fuel.
The fuel was contaminated with water which went through my Filter and destroyed my entire fuel system and Land Rover Claims on a web page
" Land Rover Genuine Fuel Filters will:
- Filter out contaminates, even at microscopic levels
- Filter out any water from the diesel fuel
- Provide optimum protection
- Help to maintain a controlled and precise flow of fuel to the engine
As with all Land Rover Genuine Parts and Accessories, our fuel filters are subjected to a barrage of tests including:
- Durability
- Corrosion
- Pressure cycle
- Safety crash testing "
And as it clearly states (- Filter out any water from the diesel fuel)
And here is the link bellow to that very same web page.
[URL Removed]
Land Rover clearly states the above but refuses to honour a break warranty and repair my fuel system. I have all relevant correspondence If any one is interested.
Byron...
Company: Land Rover South Africa
Country: South Africa
City: Vereeniging