Dhl International
OUSTANDING REFUND

HAWB8084331920 - I REFER TO A PREVIOUS COMPLAINT MADE HERE. THE REFUND WAS FOR R121.94, SO DHL THINK IT IS ACCEPTABLE TO REFUND R100.00, KINDLY DEPOSIT THE BALANCE ASAP. I AM NOT A CHARITY, THIS IS!!!
IF I PAY SHORT WILL YOU RELEASE MY SHIPMENTS IN FUTURE? I DONT THINK SO, SO WHY SHOULD I ACCEPT THE WAY YOU CONDUCT BUSINESS
Add a new Dhl International Report Inappropriate report? Back

SUPPLIER'S RESPONSE Dhl International Time and Date 15:44:15 | Thu 24 Jan 13
Hello RGL,

I have tried calling you a couple of times regarding this query, but the number provided is engaged.

I will be investigating this matter now, and will revert to you as soon as possible with feedback. If the incorrect amount has been refunded to you, I assure you that this will be rectified as a matter of urgency.

Please accept my sincere apologies for any inconvenience caused to you here.

Regards

Jo Goodman
Head of Customer Service

Add a new Dhl International Report Inappropriate report? Back

SUPPLIER'S RESPONSE Dhl International Time and Date 15:58:25 | Tue 5 Feb 13
Hello RGL,

I am really sorry for the wrong amount that was transferred.

As per our telecom

Company: Dhl International
Country: South Africa
City: CUSTOMER CARE

  <     >