Engen Petroleum
Incorrect Fuel Dispensed

On the 02/01/13 at around 5am I requested a full tank of 95 unleaded petrol. I went into the store to purchase some things for my trip back to Durban. The service attendant on duty had however incorrectly filled 93 unleaded, which at this point was unbeknown to me. Upon returning to my vehicle I also noticed he took very long to remove the pump and my car was standing in a puddle of fuel, as he had overfilled the tank, the attendant seemed very inexperienced in his capacity. I then checked to see that the overflow had stopped and resumed my journey. As I merged onto the N1 my vehicle began to and lose power, the engine fault light also came on, Afraid to drive the vehicle further, I called Peugeot Assist, who advised me that my model car (207) does not take well to 93 Unleaded and I should drive slowly to the nearest Peugeot workshop. On route to Woodmead, the car failed several times and lost power on the freeway. This was very stressful as I am a single mum driving with a young child. Peugeot drained out the petrol and re-set the on-board computer, I also had to re-fill my tank. Zennex has refused to accept responsibility and have not reimbursed me for any damages incurred.

Company: Engen Petroleum
Country: South Africa
City: Centurion

  <     >