Sasol
Bad Billing System

Cars & Transport

Sasol Needs to fix their billing system. I'm tired that everytime I fill up petrol at a service station and use my debit card for payment I get billed twice and I have to run around to get the transaction reversed. I filled up my tank on the 31st last year. I only realized today that I was billed twice. The bank cannot reverse the transaction the Service station has to do it. How the am I supposed to drive 600KM back to the service station just to get the transaction reversed. Who's supposed to pay for my telephone expenses while phoning around. This is absolute nonsense. SASOL MUST JUST FIX THEIR SYSTEM WITH THEIR BANKER OR THE METHOD THEY USE FOR BANKING.


Company: Sasol
Country: South Africa
City: Rondebult
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