Mccarthy
Frustrated and mad

I bought a vw Polo comfort line at McCarthy vw in menlyn on the 12th of November 2013, on 15 Nov I discovered that the aircon button and the button next to it keeps on flashing and the radio switches off every 30 minutes. I took the car back to the dealer on 18 Nov and they booked it to be repaired on 19 Nov but it did not get fixed. On 26 Nov they booked it again and called me on 28 Nov to tell me that my car is fixed i should come and collect it, when I got there I discovered that my car still has the same problem and it's now actually worse than before, I then asked if they can swop the car and give me another car as my car is still brand new, it's only two weeks old now. They refused and said the car is still under warranty, the only thing that they can do is to keep on fixing the car. I am now very frustrated and feel that I am not getting value for my money and this dealer fooled me and sold me a scrap of a car of which I'm stuck with. I wonder how many more times am still gona take this scrap to get it fixed as the only words that I always hear is that the vehicle is still under warranty, the reason I bought a brand new car is because I did not want to befriend a mechanic

Company: Mccarthy
Country: South Africa
City: Vw Menlyn Pretoria

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