Volvo
6 year relationship irreparable damaged

Last year my 5 yr old Volvo's boot wouldn't open, this was the 4th time this had happened, 1st while the car was only a month old, after the 3rd time, they changed the boot harness. On the 4th time, the car was out of warranty and I was told I have to pay for the replacement of the harness. I fought this al the way to and was finally told I'll have to pay half for parts and full for labour, which I grudgingly did. January 2013, my clutch had to be replaced and I was charged over R10K (about R4K of that for labour). Last Friday night my car stalled on a dark road and it was the clutch again. Volvo said their parts are guaranteed for a year but since I ah serviced my car elsewhere after the warranty expired, I will have to pay R23 798 for a new clutch unit. I was angry but I was just too tired to fight them, so I got other quotations and asked for car to be towed away. I was told it will cost me R2 502 because they'd already opened the engine to diagnose the car and they needed to close it back up it could be transported.

I'm done with Volvo, I should have been done when a brand new boot would open or close but I soldiered on.

Company: Volvo
Country: South Africa
City: Bryanston

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