Hyundai South Africa
I feel cheated by Hyundai in Bellville

I feel cheated by Hyundai, I bought a brand new Hyundai Tucson back in 2010, with a service plan of 100 000 km for five years or whichever comes first. I took my car for 75 000 km service at Bellville service station (Hyundai) where I bought my car. My service advisor by the name of Linda Swart told me that my next service would of 90 000 km would be my last service. I explained to her that my service plan is 100 000 km not 90 000 km. She acknowledged that, but she said service intervals are 15 000 km, which means my next service after 90 000 would be 105 000 km.
I understand that but they shouldn't have said my car service was 90 000 km, they should have been transparent from the start that they sell a vehicle with a service plan of 90 000 km. In the first place I bought the car largely because I thought the service plan was attractive, I even persuaded my friend to purchase the vehicle. But clearly, it was a big and deceitful advertisement.
Patrick

Company: Hyundai South Africa
Country: South Africa
City: Bellville/ Cape Town

  <     >