Fiat Group Automobiles South Africa
Brakes

My dad bought the Fiat Strada and ever since day 1 there was something wrong with the brakes. My dad took it to Maritime Motors to have it checked out. They told my dad that they replaced the brake pads. When my dad left the dealer there was no change. phoned them the next day and the guy from Maritime told my dad that it will take a week before it will be better.? after contacting them numerous times, they told us that they needed to contact FIAT SA to report it and see if they will cover it. FIAT SA declined it. I spoke to Desree Moodley this morning and guess what she told me??? Oh we actually did you a favour the 1st time we helped you and that this is not a warranty issue but a maintenance issue!!! Seriously???

Pathetic customer care - one way to chase away customers! Good Luck with your future FIAT!!!

Company: Fiat Group Automobiles South Africa
Country: South Africa
City: Warranty/customer care

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