CMH Toyota Melrose
UNPROFESSIONAL RESPONSE, LIARS

I SUBMITTED A COMPLAINT BECAUSE THEY COMPLETELY LOST OUR DEPOSIT FOR THE NEW RAV4, AND THE MANAGER DAVE STOTTER HAD THE GUTS TO REPLY THAT I AM MAKING THIS UP.

SO, HERE IS TO YOU, MR. DAVE STOTTER: OUR CASE REFERENCE NUMBER FROM TOYOTA SOUTH AFRICA - 300402326, GIVEN TO US BY THE CASE MANAGER MR. DURON J SOLOMON.

OUR PURCHASE ORDER ON THE FACTORY WAS 2269144 - SUPPLIED BY YOUR SALES MANAGER, JOHAN DU PLEISS.

AND HERE IS AN E-MAIL FROM TOYOTA CUSTOMER CARE, ASKING YOU DAVID STOTTER, TO SEND US AN E-MAIL EXPLAINING YOUR FURTHER ACTIONS (WHICH YOU NEVER SENT, BY THE WAY).

NEXT TIME, THINK VERY CAREFULLY BEFORE YOU CALL SOMEONE A .

From: Zenobia Swartz [Email Removed]
Sent: 18 April 2013 08:47 AM
To: [Email Removed]
Subject: RAV4 missing deposit

Good morning David

The customer is requesting that an email is sent through to them in terms of there order as I have explained to them that you are currently working hand in hand with the relevant department to get more information on when their order will be available. Please send the email.

Regards
Zenobia Swartz
FCR Toyota South Africa
Tel:011 809 9111/0800 139 111
Fax:011 809 2917
Email: zswartz@tsb.toyota.co.

Company: CMH Toyota Melrose
Country: South Africa
City: Melrose Arch

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