Tempest Car Hire
Bad service

On the 24/04/2013 i was involved in an accident and was bumped from the back.
My insurance organised me a courtesy car from tempest car hire which was polo vivo.
I was told to pay R500.00 for the full tank and when i bring back the car with full tank then i will be refunded.
i swiped using my bank card for the R500.00.

since 24/04/2013 till 23/05/2013.

On the 22/05/2013 i was hijacked at gun point in my yard at 19:55 as i was about to park the car.
The hijackers took the car and my personal belongs inside.(licence, cash, etc that can be inside a lady bag)
luckily the car was found the very same night but my belongings where gone.

On the 30/05/2013 i received a sms from Tempest car hire saying "a claim has been opened for body damages and my card will be billed with R2700.00"

I was very much disappointed with the service as on the 05/06/2013 my account was debited without my authority and just wanted to know if it happened that i never cooperated and the hijackers killed me who was gonna pay that money..dont they have insurance for their cars..it was the hijackers that did that to their car not me..

Company: Tempest Car Hire
Country: South Africa
City: Southgate

  <     >