Barons Volkswagen
FAULTY BRAND NEW VW TIQUAN 1.4

At approximately 28000km Barons (Pmb) changed one piston, three weeks later they changed three pistons. Then the coil, then the plugs, then the bust pipe and other repairs. There was oil leaking out some area at the top of the engine. But recently was the last straw at Barons, the car was jerking again and their head mechanic Billy told us that he suspects water in the feul tank and this is causing this and the warranty does not cover and we will have to pay for this. We took the car to VW McCARTHY in Durban for a second opinion. The car was checked and we were told that the computer box needed to be updated. After that a pipe cracked and had to be replaced in Durban. So far the car has been in about 15 times - all on record.
I work for Eskom and there is also another person with the same problem. How is it possible we have the same problem. Spoken to the dealer principle Ryan who is of no help and why is VW selling the Tiquan 1.4 if there is problems. Barons Pmb offers poor service and sometimes you have to wait 45min for someone to tell you whats happening. The right thing should have been to replace my car or offer me something to the book value without a loss to me

Company: Barons Volkswagen
Country: South Africa
City: BARONS PMB

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