Nandos
Rude & Poor Service, unable to get order correct

Cafes, Bars, Restaurants

We went yesterday to Nando's Rondebosch, we were 5 adults and 4 children.
When ordering we asked if we could order a half chicken but would like 2 breast portions cause we wanted to order 2 Family Packs. The cashier was very stroppy in her answer to us and refused to accomodate us saying they have more leg portions in the fridge and hence cannot give 2 breasts and also showed us on the menu where it states that, we accepted this then ordered individually but when ordering the kids burgers the cashier again refused to accomodate in ordering a specific flavour for the burger and this time being quite rude in her response so much so that we brought it to her attention. After all of this we receive our order where 3 of the meals were incorrect, we received a burger with a piece of chicken that was a quarter the size of the role, R44 for a burger meal is not cheap so please give us what we paying for. The icing on the top is while we sitting there a family member comes in an orders a full pack and requests 3 breast portions and 1 leg portion and they accomodate him, but for us it was an issue. This store needs to look at other stores like woodstock or milnerton to no what service is!


Company: Nandos
Country: South Africa
City: Rondebosch, Cape Town
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