Simply Asia
Bad service

A few weeks ago I went to Simply Asia in Canal Walk to get some take aways. Immediately after placing my order I asked if I could change something. I was told no. That the order had already gone through. This was from a gentleman sitting next to the cashier. I explained that I had just placed my order and hadn't even paid yet. He said that the order had already gone through. I looked over to the Chefs working right next to the cash register and back at the gentleman. I said, but you can just tell them not to start with the order. He obviously realised that he could not trick me into thinking it could not be done. He then said I could change the order, but his face and attitude revealed that he was not happy about this. What happened to "the customer is always right"? What happened to accommodating the customer? I'm sure amending or voiding the transactions is probably a pain, but there is not need for you to show it to your customer. I was very disappointed as Simply Asia is one of my favourite take aways. I really didn't need the attitude and being made to feel like I was asking something unrealistic!

Company: Simply Asia
Country: South Africa
City: Canal Walk

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