Panarottis Pizza Pasta
Poor customer service, bad attitude, hygiene

Cafes, Bars, Restaurants

Last night my lady and I went to Panarottis Zevenwacht for the All-u-can-eat deal. We got there just after 8pm and the place was still buzzing. Waitrons were serving at a good pace, frequently coming around with their different pizzas. Just before 9pm everything started to quiet down. The waitrons were nowhere to be found and if they came to you with a pizza, it was the same one they offered you 2 minutes ago. While we were still eating, the waitrons started cleaning the place. Moving tables, sweeping and there were dust and dirt everywhere. I called one of the managers, Eddie, I told him that this was unacceptable. I informed him about the waitrons cleaning all around us and pointed out the dust and dirt on the floor opposite us. I also asked him whether more pizzas were coming because its only after 9pm and the kitchen only closes at 10pm. He said that since only 3 tables have people, they not making anymore pizzas, but he can request from the kitchen. He did absolutely nothing about the dirt around us. We were utterly disgusted with the poor customer service, poor hygiene and lack of respect. Will NEVER set foot there again


Company: Panarottis Pizza Pasta
Country: South Africa
City: Zevenwacht
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