Mugg And Bean
Hair in my Thai Chicken Broth

I had lunch at Mugg and Bean in Sandton and had ordered the Thai Chicken Broth. After eating half of my meal, I found a hair in the broth. I brought it to the attention of my waiter who then called the Manager as per my request. The Manager was very abrupt and did not offer an apology. He merely said "Well, what can I say we f*@#! % up your lunch". I was appalled by his response and advised him that I would not be paying for the meal. He said "Its fine" and walked away.

I am very disappointed. One of my uncle's ran a Mugg&Bean franchise and I know he certainly didnt treat customers in this manner!!!

Company: Mugg And Bean
Country: South Africa
City: Sandton

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