First National Bank
Revised rate dropped to11.4but new bond get prime?

To Whom It may concern

My revised interest rate was dropped by 0.3% to 11.4% yet 2days later a bond on a new property was given 8.5% by FNB? I complained and was given such poor service from the Platinum call centre,
they eventually forwarded me a mail from the home loan division stating 1st time buyers are a risk etc (besides the fact that I was given prime on my 2nd bond which clearly shows that I am no longer
a risk). They then said I can reapply in 6 months but they cannot guarantee that the rate will come down. This property is in an upmarket area and is being rented out. I also liver at home with my parents so I have no expenses so there is no reason why this rate cannot be dropped further. FNB advertises personalised interest rates for Platinum clients and supposedly the lowest interest rates in the market today but this offer is far from that. SA Home loans have offered to take the over the bond with all transfer costs, etc at 8.3%. This is the last attempt I will take at improving my interest rate with FNB or I will be moving my bond to SA Homeloans.

Company: First National Bank
Country: South Africa
City: Homeloans

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