Outsurance
Doues our insurence reaaly cover thitd party?

Hi

I was involved in an accident on the 19th January 2013. I bumped on another car at the intersection. The insurance will be covering for the damages on my car and I was happy, not until I realised that the worst is yet to come.

The third party's car was damaged beyond economic repair and was written off. I was then informed that a 60/40% apportionment as provided to all insurance companies will be applied to pay for the cost of damages or loss that the third party has incurred. I was shocked to learn that the third party will receive absolutely nothing as compensation for the loss. now the Insurance insists that I should not be in negotiations with the third party as the matter is now handled by their (outsurence) legal department.

It will cost the third party in the region of R17, 000 to get the car fixed at the backyard panel beater and mechanic. When I voiced my concerns with outsurence it had only agreed to pay the third party only R2, 710.

I can't turn my back against the third party claims because I know I was at fault and my conscience won't let me be part of their legal game. Now the costs that I thought the insurance will carry are on my shoulders.

Unhappy

Company: Outsurance
Country: South Africa
City: Pretoria

  <     >