Absa
Good Old Days - I HATE THE NEW INTERFACE
- 11-29-2013
- 19
Dear ABSA
Besides that I just spent 10 minutes typing this in on your contact form and when I clicked sent, it send me a technical error report... it felt like a "I told you so moment" look proof!! Please change web developers...
I really hate the new interface -
It has pop-up advertising, harassment.
It changes the order of the accounts
It is supremely busy
The searches are SLOW
It times out on itself the searches are so slow
I search for things I know is there and it comes up with nothing.
If I make a tiny mistake I have to redo everything
I have to continually click none on the remittance drop down - MAKE IT A DEFAULT
I have to continually pick to use the old system - MAKE IT A DEFAULT
Reading a bank statement upside down is testing my reading capabilities to the max
I spend around three hours per day on the new site. I really really hate it. I hope you did not spend loads of money for all that bling and no service. Customer service first, Advertising second please.
So just FYI
Take it or leave it, 8 accounts, 3 hours, site, I feel like changing jobs...
Best Regards
Michelle
Company: Absa
Country: South Africa
City: Helderberg