Wesbank
Incompetent snail mail dispatch

Business & Finance

Every month I receive missdirected mail from Wesbank addressed like this:

Verwysingsnr.: 90011389 165354069
Mnr NAP Liebenberg
Posbus 31204
Johannesburg
2000

Perhaps because the 31204 numbering range only exists in Braamfontein, the Post Office then redirects the mail to me, with a note correcting the post code to 2017. I'm not Mnr NAP Liebenberg, so I return the mail with a note of "RTS / Unknown". Invariably, I again receive Mnr NAP Liebenberg's bill next month. This has been going on for about a year now. Aaaw! What's wrong with you, Wesbank!?


Company: Wesbank
Country: South Africa
City: Rondebosch
  <     >  

RELATED COMPLAINTS

Wesbank
Repeat offence by incompetent IT Department

Wesbank
I still get stray mail from Wesbank

Wesbank
Woeful customer service

SA Post Office
Incompetence of Bothasig Post Office

Wesbank
Account paid in Full

Wesbank
Important information about managing your WesBank

Wesbank
"We don't know how"

Wesbank
Personal loan spam with no advert consent

Wesbank
It feels like Wesrand does not care

Wesbank
Wesbank a great finance provider